About This Job

Change Management Consultant: On behalf of our Banking client, Procom is searching for a Change Management Consultant for a 14 month contract role. This position is a hybrid position with 1 day onsite at our client’s Toronto office.

Change Management Consultant - Job Description: As a Change Management Consultant within the Credit Processing Services (CPS) team, you will support operational coverage while experienced team members focus on a specialized project. Your role will involve ongoing credit administration, lending operations support, and other change management activities to drive transformation and business effectiveness initiatives.

Change Management Consultant - Responsibilities: • Lead and execute comprehensive change management plans for transformation projects. • Support project planning, design, and execution activities. • Identify and implement improvements to operational processes. • Build strong relationships with stakeholders to drive engagement. • Design and deliver communications and training materials. • Analyze the impact of changes and develop mitigation strategies. • Monitor the effectiveness of change initiatives and implement adjustments.

Change Management Consultant - Mandatory Skills: • Banking experience 2+ years. • Lending experience 2+ years. • Proven experience in process improvements and operational standardization initiatives - 2+ years. • Business education background.

Change Management Consultant – Nice-to-Have Skills: • MS Visio.

Change Management Consultant – Assignment Length: This is a 14 month contract position with potential for extension.

Change Management Consultant - Start Date: ASAP.

Change Management Consultant - Assignment Location: Toronto, Ontario, Canada. Hybrid work arrangement with 1 day in the office per week.

Position Name

Change Management Consultant